What should a communicator do to build trust and rapport?

Prepare for the Fincert Certified Personal Financial Counselor (CPFC) Exam with flashcards and multiple-choice questions. Each question is complemented by hints and explanations. Get exam-ready today!

Building trust and rapport in communication is essential for fostering positive relationships, both personally and professionally. One effective way to achieve this is by being approachable, which is exemplified by smiling. A friendly demeanor can make others feel at ease and more willing to engage in open dialogue. When a communicator smiles, it conveys warmth and a willingness to listen, which are crucial components for establishing trust.

Additionally, being approachable encourages others to share their thoughts and feelings, enhancing mutual understanding. Smiling also helps to create a positive atmosphere, which can lead to more productive conversations and collaborations. Overall, adopting a welcoming attitude through gestures like smiling serves as a foundation for building meaningful connections with others.

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