What should be done at the Conclusion of a counseling session?

Prepare for the Fincert Certified Personal Financial Counselor (CPFC) Exam with flashcards and multiple-choice questions. Each question is complemented by hints and explanations. Get exam-ready today!

At the conclusion of a counseling session, providing the client with an action plan and resources is crucial for ensuring they leave the session with clarity and direction. This step reinforces the information covered during the session and helps the client understand what practical steps they can take moving forward. An action plan lays out specific, achievable goals and outlines the resources necessary to help the client achieve those goals.

This approach empowers clients, enhances their confidence in managing their financial situation, and encourages them to take proactive steps based on the guidance provided. It also acts as a reference point for future sessions, creating continuity and structure in the counseling process.

Ending a session without discussing next steps does not support the client's progress, as they may leave without a clear understanding of how to implement what they've learned. Merely saying goodbye is insufficient, as it neglects the essential follow-up that can help the client stay engaged and focused on their financial journey. Similarly, discussing personal opinions can detract from the objective, client-focused nature of financial counseling, which should prioritize the client’s goals and needs rather than the counselor’s viewpoint.

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