Which of the following best describes reflective listening?

Prepare for the Fincert Certified Personal Financial Counselor (CPFC) Exam with flashcards and multiple-choice questions. Each question is complemented by hints and explanations. Get exam-ready today!

Reflective listening is best defined as the practice of repeating back what the speaker has said, which involves not only mirroring their words but also conveying an understanding of their emotions and intentions. This technique ensures that the listener is accurately grasping the message being conveyed and is actively engaged in the conversation.

By restating the speaker's words, the listener demonstrates attentiveness and validation, fostering a deeper level of communication. This approach encourages the speaker to elaborate and clarify their thoughts, thereby enhancing the dialogue and allowing for a more meaningful exchange.

While summarizing the conversation provides a broader view of the discussion, asking questions to clarify further ensures understanding, and giving minimal responses can diminish engagement, the hallmark of reflective listening is its focused repetition, which serves as a bridge for effective communication.

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