Which of the following is NOT a method to be an effective listener?

Prepare for the Fincert Certified Personal Financial Counselor (CPFC) Exam with flashcards and multiple-choice questions. Each question is complemented by hints and explanations. Get exam-ready today!

Being an effective listener is a crucial skill in counseling, and it involves actively engaging with the speaker to ensure understanding and support for their needs. The correct answer points out that ignoring the client is not a method to achieve effective listening. In fact, this behavior directly contradicts the principles of active listening, which aims to build rapport, foster trust, and encourage open communication.

Rephrasing, paraphrasing, and summarizing are techniques that showcase attentiveness and comprehension. Rephrasing allows the listener to restate the speaker's words in a new way, confirming that they understood the message. Paraphrasing, while similar, often involves condensing or simplifying what has been said to express understanding while staying true to the original meaning. Summarizing combines key points of the conversation to clarify and reinforce what has been discussed, promoting better retention and engagement.

In contrast, ignoring the client can lead to feelings of unimportance and frustration, hindering effective communication and potentially harming the relationship. Engaging with the client through active listening and demonstrating genuine interest is essential in creating a productive environment for dialogue and problem-solving.

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