Which of the following is NOT a valid reason for disputing charges under the Fair Credit Billing Act?

Prepare for the Fincert Certified Personal Financial Counselor (CPFC) Exam with flashcards and multiple-choice questions. Each question is complemented by hints and explanations. Get exam-ready today!

Under the Fair Credit Billing Act (FCBA), consumers have specific rights when it comes to disputing charges on their credit card bills. The act explicitly allows consumers to contest charges that are unauthorized, incorrect in amount, or the result of accounting errors.

Disputing unauthorized charges protects consumers from fraud, ensuring they are not held responsible for bills from transactions they did not initiate. Disputing charges due to incorrect amounts ensures consumers are only charged the right prices for goods and services received, while accounting errors refer to mistakes made by the creditor that may require correction.

However, disputing charges for undesirable products does not fall under the valid reasons outlined by the FCBA. If a consumer purchases an item and later finds it undesirable or unsatisfactory, it does not constitute a legitimate basis for disputing a charge as the product was obtained through a voluntary transaction. Consumers generally need to address issues of dissatisfaction, such as product quality or performance, with the merchant directly rather than through a dispute under the FCBA. Thus, this aligns with understanding the parameters of the law regarding valid charge disputes.

Subscribe

Get the latest from Examzify

You can unsubscribe at any time. Read our privacy policy